Curology Success Team

The best way to get one-on-one help with any non-medical questions or concerns (like billing, lost shipment, address changes, etc) is to send an email to our amazing Success team!

They can be reached through the Contact Us/Help pop-up on your Curology dashboard or by emailing us at

For any medical questions or help with your Curology custom formula, please message your Curology medical provider via our online portal.

How soon will Curology Success Team get back to me?

Email is the best way to get in touch with us, and we aim to answer every email within 24 hours, if not sooner. Each response comes directly from our team. We promise to get back to you as soon as we can. To help us resolve your questions ASAP, include the full name, email address, and shipping address associated with your account.

Success Team phone number?

As an online company, Curlogy success questions must be brought to us via email, as we don’t have a customer success phone line.

Texting our SMS bot will not alert our Success team. These messages are not forwarded to our team. To contact us please do so via message or email (

For Curology sponsorship, inquiries email us at

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