Your first paid shipment will ship out 30 days after your initial free trial has shipped. If you want to end your free trial early to get your next shipment sooner, feel free to email our support team or update your shipping calendar. Moving up your shipping date will also move up that shipment’s invoice.

After your first month's trial, shipments occur automatically every 30 or 60 days, depending on your subscription plan.

At anytime, you can adjust your subscription plan or the date of your next shipment.

Monthly shipments

Under our monthly plan, members are shipped our smaller, one-month supply of medication automatically, every 30 days. After each shipment, patients are billed $19.95 + $4.95 for shipping & handling. 

Your shipment will not be sent until this invoice has processed, so make sure  your payment information is up to date before your next shipment is scheduled.

If you’d like to adjust your next shipping and invoice date you can do this anytime via the shipments page on your account, or by emailing our support team.

2-month shipments

Under our 2-month plan, members are shipped our larger, two-month supply of medication every 60 days. Members are billed $39.90 per shipment, with no additional cost for shipping & handling. 

If you’d like to adjust your next shipping and invoice date, you can do this anytime via the shipments page on your account, or by emailing our support team.

Did this answer your question?