# Return policy

> Curology  does not  accept or process returns or exchanges   We do not accept any returned bottles cleansers or moisturizers in exchange for a refund nor can 

Source: https://support.curology.com/en_us/return-policy-rJTUQnd2d

Last updated: 2024-07-03T20:38:05.407Z

Curology’s subscription service **does not** accept or process returns or exchanges. 

We do not accept any returned products in exchange for a refund nor can they be exchanged for an alternate formula or item.

If you do not wish to receive a shipment please contact our Curology Success team or [manually adjust](https://curology.com/dashboard/shipments) your next order date at least  2 business days before your [next order is scheduled to process](https://curology.com/dashboard/shipments).

Once an order has been processed (meaning it has been billed and entered our fulfillment queue) it cannot be canceled. 

Your next shipping date is always available on your [Orders Page](https://curology.com/dashboard/shipments).

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[Curology Terms of Service](https://app.curology.com/terms)