Ready to resubscribe? We'd love to have you back!

Because we are a medical practice, we allow only one account per patient. 

This means that if you’d like to renew your membership after you have canceled your subscription, we ask that you start by reactivating your previous subscription with us. If you'd like to reactivate your subscription to Hair FormulaRx please contact our customer success team here.

How to reactivate your personalized skincare products

Reactivating is simple. Just log in with the email address associated with your previous account and follow the on-screen instructions.

Shortly after reactivation, your personalized skincare products will renew and a new shipment will purchase according to your subscription. By reactivating your personalized skincare products, you are agreeing to restart your subscription with us and invoices will resume according to your chosen subscription box. 

What to do once you've resubscribed

Depending on your responses to the resubscribe questionnaire, your provider may or may not reach out to you about your formula. if they don’t need to reach out to you, then a new order of the same formula will automatically be sent out within a few days!

If you have any additional medical questions or concerns, please message your provider and they’ll be happy to help.