Uploading photos

How to upload new photos

New pictures can be uploaded to your account at any time. Many members find that this a great way to visually track their progress over time. 

Upload New Photos

If you are uploading photos that you would like your Curology provider to review, make sure to submit a new consultation. Photos uploaded via a new consultation are sent directly to your provider for review.

Uploading photos to your Journey Page will not notify your provider. This is because many members upload photos to track progress and aren’t looking for feedback on every photo. 

Trouble uploading photos?

Our 3-step troubleshooting guide:

  1. If you’re uploading from your phone or mobile device, make sure you are on your phone's web browser, not an internal web browser in another app like Facebook or Instagram. 
  2. If your progress bar never seems to finish on one or more photos, refresh the page and upload each photo one at a time. 
  3. Make sure your photos are at least 300x300pixels
  4. If steps 1 - 3 don’t help, check out this guide or email our support team and they’ll help you troubleshoot from there.

Trouble with your magic link?

If you have trouble receiving or using your 'Magic Link' during sign up, simply head to  https://curology.com/photos via your phone's mobile browser, where you’ll be prompted to upload your photos. If this doesn't help, email our support team for additional assistance.

Sharing your results

Our photo upload page also offers the option to create your own “before & after” post from the photos on your account. Just visit the  photo upload screen to create your own today! If you want to show your success on social media, we'd love to see them. Use the tags #Curology or #CurologyJourney.

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