Requesting a new shipment

If your medication is running low and your shipment date hasn't arrived yet, don’t worry! You can order a new shipment of your medication anytime. Similarly, you’re free to push back your next shipment date as needed.

Requesting more is simple — just log in to your dashboard, and request an additional bottle via the shipments page. This will trigger your next invoice and your  new shipment will process directly after the invoice has run. 

If you have any trouble adjusting your next shipment date, don't hesitate to email our support team. We'll help you figure it out.

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