Curology does not accept or process returns or exchanges.
We do not accept any returned bottles, cleansers or moisturizers in exchange for a refund nor can they be exchanged for an alternate formula.
If you do not wish to receive a shipment please contact our Curology Success team or manually adjust your next shipping date a minimum of 1-2 full business days before your next shipment is scheduled to process.
Once a shipment has processed (meaning it has been billed and entered our formulation queue) it cannot be cancelled. To get alerted before a shipment processes, opt into our pre-shipment alerts via your account settings.
Your next shipping date is always available on your Shipping Page.